Returns Policy

All products purchased through the site controversyrecords.shop can be returned within 14 days of purchase if they fall into these cases:


Defect:
If the merchandise has production defects document it photographically at info@controversyrecords.shop we will provide free replacement of the article including return shipping.
Mistake:
Controversy Records has an outgoing check of the goods but if we had missed something and you get a wrong product document it to the email info@controversyrecords.shop we will provide free replacement of the article including return shipping.

Instead:

Size:
If you fail to order, the return is completely your responsibility. To avoid this problem I suggest you consult the SIZES page, with all the measures to buy safely.

For clarity, in the email of dispute always enter the data related to the shipment (Tracking, courier, list of items purchased) in addition to photographic documentation. The goods to be returned must not have been washed and must be re-packed carefully (in the case of clothing).It may have been proven, of course, to check size and fit. We will provide you with the details of the return by email.

For any problems concerning the products purchased, we recommend that you write to us immediately, as soon as you receive them, at info@controversyrecords.shop. We will find a solution to every problem.

We care about your satisfaction..